Internal Sales Executive

Internal Sales Executive
Location: Great Bridge
Hours: 8am–4:30pm (one 8:30am–5pm shift per week)
Contract: Permanent, Full Time (40 hours)
Salary: £27,000–£28,000

My client, a fast-paced and rapidly growing distribution business, is looking for an Internal Sales Executive to join their busy commercial team.

This is a key role where you’ll manage customer relationships, convert enquiries into orders, and play an active part in developing new sales opportunities. If you enjoy a mix of sales, customer service and administration, this could be an excellent next step.

Key Responsibilities

• Manage and grow selected customer accounts to achieve sales targets
• Handle all incoming enquiries professionally and efficiently
• Build strong product and industry knowledge to support customers
• Raise and process sales orders, purchase orders, quotations and invoices
• Provide accurate quotations using up-to-date pricing
• Follow up to secure new business and protect margins
• Work closely with procurement to support buying activity
• Liaise with internal departments to meet customer expectations
• Resolve customer queries swiftly and professionally
• Maintain accurate CRM records and filing systems
• Suggest improvements to enhance processes and workflow
• Ensure all work meets ISO9001:2015 and company standards
• General administrative and ad-hoc support as required

About You

• Minimum of 3 GCSEs (including Maths and English at Grade C/4 or above)
• Passionate about sales with a strong customer service background
• Confident using Microsoft Word, Excel and other IT systems
• Experience in a similar sales or internal account role is desirable
• Experience in a distribution environment would be an advantage

Key Skills & Behaviours

• Positive attitude and motivated to achieve results
• Strong written and verbal communication skills
• Excellent attention to detail
• Able to work under pressure and manage changing priorities
• Effective team player who can also work independently
• Organised, conscientious and committed to delivering high standards